Privacy Policy

Your Care Nursing Limited (“we”, “us”, “our”) is the data controller for personal information collected through this website.

We may collect the following categories of personal data:

• Identity data: name, job title, organisation
• Contact data: email address, telephone number, postal address
• Enquiry data: details you provide about a referral, placement or care request
• Technical data: IP address, browser type, pages visited (via analytics cookies, with your consent)
• Communications: records of correspondence with us

We do not knowingly collect personal data from children directly through this website. Referral information relating to children or young people is processed solely for the purpose of arranging appropriate care placements.

• Directly from you — when you complete our contact or referral form, call us, email us or message us via WhatsApp
• Automatically — via cookies and analytics tools when you browse our website (subject to your consent)
• From third parties — local authorities or commissioning teams who refer cases to us

• Referral and enquiry records: up to 3 years from last contact
• Active care placement records: for the duration of the placement plus 7 years
• Recruitment / career enquiries: 12 months unless an offer is made
• Website analytics: as per your cookie consent settings (typically 26 months)

We review and securely delete data that is no longer required.

We do not sell your personal data. We may share it with:

• Regulatory bodies (Ofsted, CQC) as required by law
• Local authorities and commissioning teams involved in a placement
• Our IT and website service providers (under data processing agreements)
• Professional advisors (solicitors, accountants) under confidentiality obligations

We do not transfer personal data outside the UK or EEA without appropriate safeguards.

You have the right to:

• Access the personal data we hold about you
• Rectify inaccurate or incomplete data
• Erasure (“right to be forgotten”) in certain circumstances
• Restrict how we process your data
• Data portability — receive your data in a structured format
• Object to processing based on legitimate interests
• Withdraw consent at any time (where consent is the legal basis)

To exercise any of these rights, contact us at info@yourcarenursing.co.uk. We will respond within one calendar month.

We use cookies on this website. For full details of the cookies we use and how to manage them, see our Cookie Policy.

If you have concerns about how we handle your data, please contact us in the first instance. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

• Website: ico.org.uk
• Helpline: 0303 123 1113

We may update this Privacy Policy from time to time. The “last updated” date at the top of this page will reflect any changes. Continued use of our website after changes constitutes acceptance of the updated policy.